Terms of Sales

Payment Methods

Cash customers can use most of the major credit cards including Master card and Visa. Debit cards are also very popular. We also accept cheques with proper identification. House and volume account customersgenerally pay by cheque or online banking. We have accounts set up with all of the major banks to accept on-line payments. When setting this up with your bank, use the 6 digit (first 3 letters of last name and first 3 letters of first name) account number that you have been assigned. We also distribute gift cards which are redeemable with no expiry date.

House Account

For for the convenience of shopping at our company on a long term basis, we can open a “house account”. A credit application will need to be filled out and then approved by our manager. Statements with your invoices will be mailed out or emailed on the first day of each month. We expect payment by the 15th of the month following purchase. Full records are kept on your past purchases so that we can look up information to help you with future purchasing decisions. Authorized names for purchasing can be applied to the account. Your home address will be recorded for shipping purposes. Your phone, e-mail , fax and business contact information will also be kept on record.

 Volume Account

For those larger accounts, building a house or shop, we set you up with a “volume account”. A credit application will need to be filled out and then approved by our manager. Statements with your invoices will be mailed out or emailed on the first day of each month. We expect payment by the 15th of the month following purchase. Full records are kept on your past purchases so that we can look up information to help you with future purchasing decisions. Authorized names for purchasing can be applied to the account. Your home address will be recorded for shipping purposes. If we have quoted you on a large project, those quoted prices will be applied to your account. Your phone, e-mail , fax and business contact information will also be kept on record.

Castle Card Discount

Pay with a castle card and receive a 2% discount on any merchandise or material package. See in store for details

Delivery Services

At MacGregor Home Centre our experienced delivery staff is the best in the business. We have a wide variety of delivery trucks for any size job, large or small to get your project materials to you on time. By dealing with a local supplier, you have the advantage of quick deliveries and service to your door- not the end of your driveway! We even deliver to your roof with our forklift if you live in town!

Returns

In this type of business, we commonly return product from our customers. We do however have some requirements: Product must be in good condition and resalable You must provide proof of purchase Special order items (e.g. windows, special order sidings and roofing, counter tops, tinted paint etc.) are not returnable.

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